We want you to have the best experience possible and enjoy shopping with us. You'll be glad to know that we offer FREE SHIPPING on all orders! For most orders, please allow up to 10 days for delivery. We use this timeframe as a precaution to ensure your order delivers on time, but in most cases, orders arrive well before the maximum time-frame.
- Currently, we ship to all 50 states within the U.S., including APOs/FPOs and U.S. territories such as Puerto Rico, Guam, and U.S. Virgin Islands. For security reasons, we do not deliver to Post Office Boxes.We do not officially support shipping to any other country than the US just yet but plan to offer international shipping in the near future.
- Packages returned to our warehouse due to incorrect addresses or undeliverable locations will be refunded.
- We are not responsible for any items and packages lost during transit nor for packages marked as “delivered” by the courier.
If you have any questions, issues or need assistance with tracking your order please use the Contact Us link at the bottom of this page. Alternatively you can also email us at support@hokcollections.com. We will respond to your email within 24 hours.
